If you have a question which doesn't feature on this page, you're welcome to send us an email firstname.lastname@example.org and one of our friendly team members will reply promptly.
Q: What are your payment methods?
A: The Sunny Central Store accepts VISA, MasterCard, Amex, Google Pay, Apple Pay and PayPal.
Q: What name will appear on my bank statement?
A: This will appear as SUNNY CENTRAL or PAYPAL.
Q: Why can't I log into my online account?
A: Try resetting your password. If you are still unsuccessful, contact email@example.com and we will respond with directions to reset your account.
Q: How soon will I receive my order?
A: Orders from sunnycentralstore.com are usually dispatched within 2 - 7 working days from when payment is received. Our aim is to provide every item requested within an order wherever possible. Delivery times can take up to 14 - 30 days for your parcel to arrive and longer in peak periods such as Christmas. Some items are sourced from different suppliers so if you order more than one item, your items may arrive in separate parcels.
High demand for some requested items, changes in supply or circumstances beyond our control may cause delays beyond the estimated delivery times. We will advise you of any known delays beyond the estimated delivery times via email.
(We do not charge for packing and handling.)Q: Do you offer free freight?
A: Yes, Free freight is offered world wide.
Q: What about international freight?
A: Freight for international orders is calculated tax-free at checkout in Australian dollars. Tracking numbers will be available for most orders sent by free shipping epacket. Please see our shipping policy for more information.
A: See our refund policy at the footer of our home page.